Experience a
seamless and efficient
claims process

with Good Doctors, our dedicated claims support team.

Expertise meets care with the Good Doctors team by your side

The Good Doctors team at Onsurity prioritises your well-being above all else. We are a team of highly experienced professionals who aim to deliver exceptional claims support services. The team members consist of qualified doctors with a deep understanding of healthcare systems and infrastructures.

Therefore, we ensure seamless claims processes and fast resolutions to any claims-related issues you may face. We are dedicated to eliminating hassles with your convenience always in mind, be it issues with reimbursements or while raising cashless claims.

what is good doctors team
why good doctors

Why Good Doctors?

Expertise:
Our qualified doctors assist your team throughout the hospitalisation process, offering support at every step.

Efficiency:
The team helps expedite the claims process due to their deep understanding of medical claims management systems.

Empathy:
Our Good Doctors team understands your situation and ensures a hassle-free process so that you don’t face any added stress.

group mediclaim cover

Key Competencies of Good Doctors:

How Good Doctors help you:

For employers, the Good Doctors at Onsurity brings numerous benefits, including:
For employees, the advantages are equally compelling:
Enhanced Employee Satisfaction: By providing access to expert claims support services, employers can enhance the overall satisfaction and well-being of their employees.
Peace of Mind: Knowing that expert support is readily available in times of need gives our members the necessary respite during times of emergencies allowing them to focus on their recovery without worrying about claims.
Streamlined Processes: With our end-to-end service, employers can reduce the administrative burden associated with managing employee claims, allowing them to focus on core business activities.
Timely Assistance: Our Good Doctors ensure prompt and efficient assistance, ensuring that all our members receive the support they need when they need it most.
For employers, the Good Doctors at Onsurity brings numerous benefits, including:
Enhanced Employee Satisfaction: By providing access to expert claims support services, employers can enhance the overall satisfaction and well-being of their employees.
Streamlined Processes: With our end-to-end service, employers can reduce the administrative burden associated with managing employee claims, allowing them to focus on core business activities.
For employees, the advantages are equally compelling:
Peace of Mind: Knowing that expert support is readily available in times of need gives our members the necessary respite during times of emergencies allowing them to focus on their recovery without worrying about claims.
Timely Assistance: Our Good Doctors ensure prompt and efficient assistance, ensuring that all our members receive the support they need when they need it most.

What situations can the Good Doctors team help you with?

Good Doctors at Onsurity deliver an all-round claims support service, driven by highly experienced health insurance professionals.
Let us consider the following scenarios

  • You may wonder if a particular treatment is covered or not.
  • You are unsure about which hospital near you is covered under your insurance.
  • You are at the hospital and don’t know how to initiate cashless treatment.
  • You don’t know which kind of hospital room to opt for.
  • You are overwhelmed with the paperwork for a reimbursement claim.
  • You are not sure whether to go for cashlesss or reimbursement claim.
  • You may not know how to expedite the cashless or reimbursement claims process.
  • The plan is new, you don’t have a health card but want to avail cashless treatment.
  • The network hospital is trying to upload the documents for a cashless request but is unable to do so and is suggesting you go for reimbursement.
These scenarios may seem tricky, but you need not worry. Please contact Good Doctors at Onsurity, and we will assist you through all these situations.

Our team’s expertise facilitates and guarantees maximum optimisation when it comes to claims processes. We provide assistance before hospitalisation, during hospitalisation and after hospitalisation. While the processes in the claims journey may sound simple, in real-life scenarios, things can get confusing. A subject matter expert to consult as a step-by-step support partner is a great comfort in such situations. That is where we add value.

In case you need help with your claims, you can reach out to our team at gooddoctors@onsurity.com

Onsurity Good Doctors – beyond just claims

It’s not the claim, but the member who needs support. The journey of hospitalisation is emotionally draining. It can have adverse effects on the immunity levels of the person, over and above the physiological strains which in turn affect recovery.

At Onsurity, the entire process is built to ensure reduced queries regarding claims to employers, and end-to-end ease in claims settlements for our members. The kind of experience our team because of their medical background as doctors translates into a deep understanding of the minutest aspects of hospital claims. This is significant in anticipating out-of-pocket expenses, accommodation counselling, and claims settlement.

Onsurity Good Doctors – beyond just claims

It’s not the claim, but the member who needs support. The journey of hospitalisation is emotionally draining. It can have adverse effects on the immunity levels of the person, over and above the physiological strains which in turn affect recovery.

At Onsurity, the entire process is built to ensure reduced queries regarding claims to employers, and end-to-end ease in claims settlements for our members.

The kind of experience our team because of their medical background as doctors translates into a deep understanding of the minutest aspects of hospital claims. This is significant in anticipating out-of-pocket expenses, accommodation counselling, and claims settlement.

meet onsurity’s good doctors team

Hear from some of our satisfied members

Disclaimer:
Good Doctors team provides an assistance service for smooth hospitalisation and settlement of claims, post sale of the product/ service. Please note that this service or offering is not in the nature of any kind of insurance consultancy, claims consultancy, or any other insurance-related services.