Table of Contents
Human Resources (HR) is crucial in handling today’s workforce. HR professionals manage various activities to create a positive work environment.
With the right HR strategies to attract, retain, and motivate talented individuals, enterprises can improve productivity through training and performance management. They can reduce turnover and enhance employee satisfaction.
The role of HR in India is even more important at times when sectors such as manufacturing, health care, and engineering are driving strong hiring intent.
According to Randstad India, the manufacturing and automotive sectors, which have a workforce of more than 35.6 million, are expected an increase of about a million new employees over the next eight to 12 months. This is a 15% increase compared to 2023.
The numbers point to a greater role for HR in shaping and maintaining a positive company culture. This creates an environment that aligns with company values and imparts a sense of belonging.
In this way, HR can contribute significantly to the success of an organisation by managing its most valuable asset: its people.
Most Common Challenges Faced by HR
The most common challenges faced by HR managers can be broadly grouped into the following areas:
1. Talent Acquisition and Retention
- Skill Gaps
- Retention
2. Regulatory Compliance
- Challenging Labour Laws
- Tax Regulations
3. Technological Advancements
- Digital Transformation
- Data Privacy
4. Economic Factors
- Economic Uncertainties
- Competition
5. Cultural Diversity
- Cultural Nuances
- Language Barriers
Also read: Top 8 HR Manager Responsibilities
Top 15 HR Challenges and How to Solve Them
1. Talent Acquisition and Retention
Overview
For companies, identifying, hiring, and retaining the right talent is an ongoing problem. According to a Talent Trends 2024 report, 34% of organisations in India struggle to find the right talent, while 33% grapple with retaining employees.
Challenge
HR professionals have to deal with a shortage of skilled professionals. Competition for top talent also leads to high employee turnover.
Solution
Effective and innovative recruitment strategies can pay dividends. These strategies should be matched with competitive compensation packages. Additionally, providing opportunities for professional growth within the organisation goes a long way in improving retention.
2. Regulatory Compliance
Overview
India has many labour laws and regulations. Often, these vary according to region. Adhering to all of these is essential for HR departments.
Challenge
HR professionals have to keep up with frequent changes in labour laws. They have to comply with regulations, which is a complex administrative burden.
Solution
HR professionals should be regularly trained on the ins and outs of relevant laws, seeking legal advice when necessary. Another way to deal with this problem is by investing in HRIS systems to automate as many compliance tasks as possible.
Quick read: 6 Exciting New Year Resolutions for HR Professionals
3. Skill Gaps
Overview
Often, HR issues can arise because of a mismatch between the skills required and the skills possessed by available candidates. This leads to poor performance and dissatisfaction.
Challenge
Employers face problems finding candidates with the necessary technical skills, industry-specific knowledge, and other skills needed for the job.
Solution
Employee training and development programs are essential. HR departments could look at partnering with educational institutions. These steps can be supplemented by exploring alternative talent-sourcing methods.
4. Employee Engagement
Overview
Engaged employees boost productivity, job satisfaction, and retention. However, in India, less than 35% of employees are actively engaged at work as per Gallup’s State of the Global Workplace Report of 2023.
Challenge
Employees face unclear job roles, poor development initiatives, and rigid hiring practices; they become demotivated.
Solution
Let the employees’ voices be heard. Conduct surveys to highlight engagement issues. For better employee engagement some more effective ways are flexible work timings, opportunities for advancement, and a positive work environment.
5. Diversity and Inclusion
Overview
A fair and equitable workplace is seen as a desirable place to work. Without this, many employees will struggle to fit in.
Right now, the situation is skewed. According to a 2023 Ministry of Labour and Employment study 32.8% of females aged 15 years and above in India are participating in labour force, as against 77.2% male.
Further, a Careernet Prism report revealed that many LGBTQ+ employees face workplace harassment, discriminatory treatment, and limited job opportunities.
Challenge
HR faces challenges like bias in hiring and promotion practices, along with a lack of cultural understanding. These issues lead to poor representation of diverse groups in higher positions or leadership roles.
Solution
Lay down clear diversity and inclusion policies, and team leaders should be given unconscious bias training to ensure equal opportunities for all employees based on performance.
6. Keeping Up with Technology
Overview
Emerging technologies like blockchain, augmented reality, virtual reality and artificial intelligence have started changing and challenging traditional HR procedures.
According to a Global Talent Trends 2024 report, the main priority for 45% of HR leaders is to implement new technology.
Challenge
The HR department must keep pace with new technologies for management and measurement. HR professionals must also ensure data security and train employees on the use and benefits of new tools.
Solution
Invest in relevant HR technology with periodic upgrades. Provide ongoing training and support to employees with privacy and security measures for individual and company data.
7. Employee Well-being
Overview
Sustaining employee well-being is vital to maintaining productivity and reducing absenteeism. According to a study by the Society for Human Resource Management, the average absenteeism rate in Indian companies is around 8%, higher than the global average of 5%.
This issue affects all sectors: for example, another recent survey by Onsurity revealed that 43% of Indian tech professionals undergo work-related health issues.
Challenge
In high-performance environments, HR departments must handle productivity dips that can arise when employees face stress, burnout, and other work-related health issues.
Solution
Take steps to promote a healthy work-life balance. Offer wellness programs and provide mental health support. For many businesses, having a superior quality healthcare plan is a must.
8. Remote Work Issues
Overview
The aftermath of the pandemic has led to several employees preferring to work remotely or with a hybrid model.
Challenge
HR departments must ensure employee engagement, productivity, and effective remote team management. According to a study by the International Journal of Creative Research Thoughts, 12.7% of full-time employees in India work from home, while 28.2% work on a hybrid model.
Solution
Use technology and systems to implement effective communication and feedback. Provide clear expectations and offer support for remote employees, including team-building exercises.
9. Performance Management
Overview
Efficient performance management is essential for monitoring and improving employee performance. Without it, there is a risk of mismatched expectations and misaligned goals. According to a Talent Trends 2024 report, 34% of organisations in India find it challenging to find the right talent, while 33% struggle with retention.
Challenge
There must be a fair and transparent system for providing feedback, identifying areas for improvement, and supporting employee development.
This is especially important in the age of flexible work schedules. In workplaces across India, 43% of respondents now work in a hybrid arrangement, a significant shift in work culture.
Solution
Performance management tools can regulate and streamline the process. They help in providing ongoing feedback, linking performance to rewards and recognition, and setting up review meetings.
10. Compensation and Benefits
Overview
Companies must offer competitive compensation and benefits to attract and retain top talent.
Challenge
HR departments will estimate fair compensation and benefits costs while balancing corporate expenditures.
Solution
Organisations should conduct regular compensation surveys and establish clear policies for compensation and benefits. Offering attractive benefits packages, including perks like personal transportation, club memberships, and other privileges, can also be beneficial.
11. Succession Planning
Overview
Succession planning is essential to ensure continuity, stability, and growth. It avoids operational disruption and helps maintain organisational knowledge and expertise.
Challenge
HR professionals must conduct regular exercises to identify potential leaders, develop their skills, and create a talent pipeline.
Solution
Implement a proper succession planning process for important roles and relevant levels. In addition, a mentorship program can provide leadership development opportunities.
12. Organisational Culture
Overview
A great corporate culture is viewed as one of the key elements for attracting and retaining desirable talent. According to SHRM’s recent survey, 64% of Indian workers are likely to stay in companies with a good organisational culture. This is significantly higher than the global average of 37% of employees.
Challenge
HR professionals have to work with managers to create an environment that values productivity with engagement and innovation.
Solution
Define company values and match them to the culture. Create opportunities for employees to encourage a sense of belonging and feel valued. In this matter, employee appreciation can have a big impact.
13. Workplace Safety
Overview
A 2024 safety report shows that workplace injuries have risen by 8.5% and fatalities have fallen by 21%.
Workplace safety is a crucial component of responsible business practices. It is a strategic investment that benefits everyone in the company. Prioritising worker well-being means a positive work environment and reduced costs.
Challenge
There has to be a constant watch to prevent accidents, comply with health and safety regulations, and promote an overall environment of safety.
Solution
Carry out regular safety audits according to industry. Provide safety training classes. Learn from accidents to ensure that they do not occur again. Furthermore, corporate wellness plans go a long way in keeping employees healthy and safe.
14. Ethical Issues
Overview
A National Library of Medicine study showed that about 28.8% of women were harassed, a majority (47.8%) within one year of joining their workplace. The type of harassment was mostly verbal (67.4%), followed by physical (23.9%).
Ethical issues such as discrimination and harassment are among the challenges faced by human resource management. They can lead to severe legal problems and downgrade the company’s reputation in the market.
Challenge
HR professionals need to prevent and address ethical misconduct promptly and fairly. They should maintain confidentiality and promote a culture of honesty and fair play.
Solution
Lay down and communicate clear guidelines of conduct. Provide training on ethics and proper behavioural standards. Establish a complaint mechanism that is responsive and supportive.
15. Changing Workforce Dynamics
Overview
A study by Nasscom reveals that 86%- 90% of the Indian tech workforce is composed of Gen Z and millennials, primarily driven by the high number of freshers hired over the last few years.
In other sectors, too, the share is rising. This is reflected in the growing number of employees who have different expectations and preferences compared to previous generations.
Challenge
HR professionals need to create a flexible and inclusive work environment that prioritises career development, meaningful work, and work-life balance.
Solution
Invest in technology and tools to enhance employee engagement and communication. Take steps to create a culture of open communication, continuous learning, and mentorship. Practice Human Experience Management for an employee-centric approach to HR.
To Sum Up
HR departments today face complex challenges in managing the organisational workforce. The issues range from acquiring and retaining talent to complying with new regulations and technology.
A proactive approach is the best way to stay on top of such challenges. HR professionals can actively adopt new recruitment strategies. They should prioritise employee well-being, and promote diversity and inclusion.
Employee satisfaction can further be enhanced by addressing skill gaps, providing the right training, and creating the right work culture.
In all these ways, HR professionals can play a positive role in building a workforce that is prepared for the future.
FAQs:
1. What is the biggest issue in HR?
2. What is a typical HR problem?
A typical HR problem is managing the performance of employees. HR needs to communicate involves job expectations, provide feedback, and conduct performance reviews. There can be a misalignment between management and employees about performance metrics, which causes decreased productivity.
3. What are some common HR challenges that organisations face today?
Some HR challenges are:
- Talent acquisition
- Diversity and inclusion
- Employee engagement
- Regulatory compliance
- Technology and systems integration
4. How can HR address workplace culture issues?
HR can address workplace culture issues by:
- Conducting regular employee surveys and acting on feedback
- Promoting communication and dialogue between employees and team leaders
- Celebrating employee achievements
- Offering on-the-job training
5. What role does employee engagement play in HR challenges?
Employee engagement affects productivity, retention, and morale. Engaged employees are more likely to contribute positively, while the opposite can lead to high turnover rates and affect performance. HR can develop processes such as recognition programs, career development opportunities, and work-life balance initiatives.
6. How can organisations handle conflicts in the workplace?
Organisations can handle conflicts by creating an environment in which employees can voice their concerns. They can create policies to resolve disputes fairly. Managers and other leaders can receive training in conflict resolution and be open to third party mediation.
7. How can HR ensure compliance with labour laws?
HR can ensure compliance by staying informed on changes in labour laws. They should review policies and practices regularly. Employees can be taught about compliance issues and there should be adequate guidelines that reflect legal standards.
8. What are some emerging HR trends that can help address current challenges?
Emerging HR trends include:
- Policies and practices for a hybrid workforce that prefers remote work.
- Analysing data to make informed decisions.
- Emphasising mental health and wellness for work-life balance.
9. How can HR professionals stay updated on best practices and challenges in the field?
HR professionals can stay updated by being a part of industry associations and attending HR conferences to participate in workshops, webinars, and online courses. They can also follow relevant journals and news outlets and join online forums and groups related to HR issues.