Paramount TPA claim status & login: an independent guide
Paramount (Paramount Health Services & Insurance TPA Private Limited) is one of India’s established third-party administrators — the company that processes cashless approvals and reimbursement claims for many insurers. To check your Paramount claim status, use the claim-status tool at paramounttpa.com with your policy or claim reference; you can also call the helpline on 1800 22 6655.
Official Paramount TPA portal
Check real-time claim status and log in on Paramount TPA’s own website:
Check your policy claim status at paramounttpa.comHelpline: 1800 22 6655
Onsurity is not Paramount TPA and cannot look up a Paramount TPA-serviced claim on your behalf. Use the official link above for anything account-specific.
About this guide
Paramount TPA (Paramount Health Services & Insurance TPA Private Limited) is an independent, IRDAI-licensed third-party administrator. Onsurity is a group-health-insurance platform and is not affiliated with Paramount TPA unless your policy is specifically serviced by them. This page is a free, independent guide. For official login and real-time claim status, always use Paramount TPA’s own portal: paramounttpa.com.
What is Paramount TPA?
A third-party administrator (TPA) does not sell or underwrite insurance. Paramount is the service company that sits between you, the hospital and your insurer — issuing health cards, running the helpdesk, approving cashless pre-authorisation and settling reimbursement claims. Licensed by IRDAI in 2002, Paramount administers group and retail health policies with a large hospital network across India.
Members interact with Paramount through the paramounttpa.com portal, including a member login where you register once to view your e-card, find network hospitals, intimate a claim and track status. If your policy names Paramount as the TPA, it is Paramount you deal with for anything claim-related, even though your insurer is a separate company.
Paramount TPA at a glance
- Full legal name
- Paramount Health Services & Insurance TPA Private Limited
- IRDAI TPA registration
- No. 006
- Official website
- paramounttpa.com
- Toll-free helpline
- 1800 22 6655
Facts reflect Paramount TPA’s public information at the time of writing; confirm current details on the official website.
How claims work through Paramount TPA
A TPA sits between you, the hospital and the insurer. There are two ways a claim reaches Paramount TPA, and the path decides how you check its status.
Cashless claim
At a network hospital, the hospital sends a pre-authorisation request to Paramount TPA. Paramount TPA approves an amount and settles it directly with the hospital, so you pay only deductions and non-payable items at discharge. Status moves from pre-auth requested to approved to settled.
Reimbursement claim
At a non-network hospital, you pay the bill yourself, then submit documents to Paramount TPA. They verify the file and pay the approved amount to your bank account. Status moves from documents received to under processing to approved / paid (or query raised if papers are missing). See cashless vs reimbursement for the full comparison.
How to check your Paramount TPA claim status
You can track a Paramount TPA-serviced claim in a few minutes using your policy or claim reference. The exact labels vary slightly by insurer, but the flow is the same.
Keep your claim reference handy
You will need your Paramount member/policy number and either your claim number or cashless (pre-authorisation) number. These appear on your health card and the SMS sent when the claim was registered.
Open the official Paramount claim-status page
Go to paramounttpa.com and open Policy Claim Status. This is Paramount’s own channel — Onsurity cannot look up a Paramount-serviced claim for you, so always use the official portal for account-specific details.
Enter your policy or claim reference
Enter your policy number or claim number as prompted and submit. New users can register once on the Paramount member portal to see a full claim history under one login.
Read the current status and any query
The tracker shows the stage — received, under processing, approved, query raised, or settled/paid. Cashless claims show the amount approved to the hospital; reimbursement claims show the amount approved to your account.
Clear any query, or call the helpline
If the status shows a query, send the requested document promptly — an unanswered query is the most common reason a claim stalls. For anything unclear, call Paramount on 1800 22 6655.
Finding a Paramount TPA network hospital
Cashless treatment only works at a hospital tied up with your insurer and Paramount TPA. Before a planned admission, confirm the hospital is in-network so the pre-authorisation can flow through Paramount TPA rather than forcing you into a reimbursement claim.
Paramount TPA lists its empanelled hospitals on paramounttpa.com. You can also browse Onsurity’s cashless hospital directory and read how a third-party administrator fits into the claim chain.
Common reasons a claim gets delayed
Most Paramount TPA delays are document or eligibility issues, not rejections. Knowing the usual causes helps you fix a stuck claim faster.
Missing or unclear documents
A missing discharge summary, illegible bill or absent investigation report puts a reimbursement claim into “query” until you send exactly what is asked for.
Details that don’t match the policy
A name, date of birth or member ID that differs between the hospital paperwork and the policy record must be reconciled before Paramount can proceed.
Waiting periods and eligibility
Claims for conditions still inside a waiting period, or for a member not yet added to the policy, are held for verification with the insurer before a decision.
Non-payable and deducted items
Consumables, administrative charges and amounts above a sub-limit are deducted, so the settled figure can be lower than the hospital bill even when the claim is approved.
Paramount TPA claim status: FAQs
How do I check my Paramount TPA claim status online?
Open Policy Claim Status at paramounttpa.com and enter your policy or claim number, or register on the member portal to see your full claim history. You can also call 1800 22 6655 with your claim number for an update.
Is Paramount TPA an insurance company?
No. Paramount Health Services & Insurance TPA is an IRDAI-licensed third-party administrator, not an insurer. Your insurance company underwrites and funds the policy; Paramount administers the claims — issuing cards, approving cashless requests and processing reimbursements.
Is Onsurity the same as Paramount TPA?
No. Onsurity is a group-health-insurance platform and is not affiliated with Paramount unless your specific policy is serviced by them. This page is an independent guide; for official login and real-time status use paramounttpa.com.
How do I register on the Paramount member portal?
New users complete a one-time registration on the Paramount member portal at member.paramounttpa.com using their policy details, after which you can log in to view your e-card, track claims and find network hospitals.
How long does a Paramount reimbursement claim take?
Once complete documents are received and there is no pending query, reimbursement claims are typically processed within a couple of weeks, though timelines vary by insurer and claim complexity. Responding to any query quickly is the biggest factor in a fast settlement.
Looking for a group health plan for your team?
Onsurity provides group health insurance with cashless hospitalisation, day-1 cover options and a real-doctor claims concierge — so your team is guided through every claim, whichever TPA services the policy.
See Onsurity group health plans